FAQ's
What are your candles made of?
Our Candles are made of Coco- Apricot Creme (gluten free, toxin free, paraben free, phthalate free, and come from renewable sources), Wooden Wick (Eco-friendly, clean-burning, wooden wicks made from FSC Certified Wood, hand-crafted + made in the USA), Phthalate-free Fragrance.
Why is it important to trim my wick?
You should trim your wick before each burn to reduce candle smoke and high flames. We recommend that you cut the wick 1/4 inch using a wick trimmer or small household scissors.
Do you ship internationally?
Unfortunately, at this time we do not ship internationally.
How do I track my order?
Once your order is processed, you will receive an email with your tracking information as well as notifications once your package has been sent.
What happens if I put the incorrect address on my order?
Don’t fret, if you put the incorrect shipping address on your order please email EssAllure Creations at info@essallurecreations.com.
How do I remove the wax from my candle tin so I can reuse it?
Once you have burned your candle to its desired burn, you can boil hot water or use hot water from the faucet (caution water will hot) and pour it in the tin and let the water sit for 2 hours or more. This will allow the wax, wick clip and sticker to lift with ease. Once you have removed the harden wax, and wick, use soap and water to clean out the candle tin and it will be ready to use.